Privacy Policy

Last updated: April 30, 2026

1. Introduction

Doorluxe Door And Gate Ltd. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, mailing address, and other contact details you provide when requesting a quote, scheduling service, or contacting us.
  • Service Information: Details about the garage door or gate services you require, including property address and service preferences.
  • Usage Data: Information about how you access and use our website, including your IP address, browser type, and pages visited.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Respond to your inquiries and fulfill service requests
  • Send you quotes, estimates, and service-related communications
  • Schedule and complete garage door and gate installations and repairs
  • Notify you about changes to our services
  • Provide customer support and emergency service

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers who assist us in operating our website and business
  • Contractors and technicians who perform installation and repair services
  • Legal authorities when required by law or to protect our rights

5. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Doorluxe Door And Gate Ltd.

Phone: (604) 936-8600

Email: [email protected]

Location: Coquitlam, British Columbia

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.